Kumon North America

Returning Candidate?

Field Consultant

Field Consultant

Job ID 
2017-1612
# of Openings 
1
Job Locations 
CA-ON-Vaughan
Posted Date 
4/13/2018
Category 
Operations Management

More information about this job

Overview

Kumon is the world’s largest after-school math and reading enrichment program and one of the most established franchise businesses in the world — with more than 300,000 students enrolled and more than 1,500 individually owned and operated Kumon Math and Reading Centers in the U.S. and Canada alone.

 

Kumon Field Consultants oversee a group of 15-20 locations, working closely with individual franchise owners to help them achieve instruction and business goals.

 

Kumon is committed to its employees and offers an excellent rewards package including:

  •         Competitive salary and bonus incentives
  •         Medical, Dental, Vision, and Life Insurance benefits
  •         Generous 401K match
  •         Plentiful Personal Leave and Paid Holidays
  •         Reimbursement for travel expenses
  •         And more…

Job Summary: Provide appropriate consultation to new and existing franchisees while promoting the development of their Centres. Partner with franchisees to achieve Centre goals relating to student enrollment, retention, student achievement, market penetration, and profitability.

Responsibilities

  • Assist new franchisees with all aspects of the new Centre opening process within predetermined timelines.
  • Perform franchise visits/franchise service calls on a regular basis. Inspect and support franchisees to verify compliance with company standards for instructional quality, operational and financial key measurements, brand appeal, general maintenance, and safety.
  • Thorough individual and collective operational analysis of assigned Centres.
  • Immediately initiate corrective actions to rectify problems. Utilize support resources to maximize performance, and deliver targeted results.
  • Identify areas for improved performance to ensure Centres achieve or exceed company benchmarks for performance.
  • Utilize company provided efficiency tools to effectively perform your role.
  • Monitor franchisee performance and effect operational changes to achieve branch goals. Develop and implement short- and long-term business plans that promote strategic enrollment and profit growth. Assess regional market conditions to ensure competitiveness, and build branch awareness.
  • Evaluate local competition and create branch level strategies for franchisees to maintain a competitive edge. Consistently monitor branch and Centre level performance for trends, outliers and best practices.

Qualifications

Position Requirements:

  • Bachelor’s Degree required

  • 3‐5 years’ related experience

  • Multi‐unit service management experience is an asset

  • Strong time management and prioritization skills

  • Road Warrior. Ability to travel extensively locally and regionally

  • Proficiency in Word and Excel

  • Prior P&L responsibility preferred